Yes, you have to be prepared to deal with this one too.
Managing unauthorized extra guests.
It could be due to miscommunication, last-minute changes, or guests trying to bypass booking restrictions, but handling the situation professionally is crucial.
In case of a misunderstanding, here’s what you can do:
- Ensure that your listing clearly states the maximum occupancy and any additional guest policies.
- Keep extra essentials to accommodate unforeseen guests comfortably.
- Politely inform guests about any extra charges for additional guests beyond the agreed-upon number.
If there are day visitors or gatherings, you should:
- Include a clear policy and specify the maximum number of guests allowed and any restrictions on noise levels or duration of visits.
- Encourage guests to inform you in advance about any visitors they plan to have.
- Politely remind guests of the house rules if they exceed the agreed-upon limits or create disturbances.
If your guests are trying to bypass booking restrictions by sneaking in extra people, here’s what you do:
- Screen your guests and review guest profiles to avoid the bad guests.
- Keep an eye on your property by installing security cameras.
- Act promptly and politely remind them of the agreed-upon terms and any consequences for violating the rules.
Proactive strategies, clear communication, and fair policies can minimize the likelihood of unpleasant situations occurring.
Contact us for more tips and tricks!